Privacy Policy
legal Disclaimer
Icy Healthcare Limited
Last updated: 17 December 2025
Icy Healthcare Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website or services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Company name: Icy Healthcare Limited
Company number: 12326708
Registered address: 42 Manvers Court, Manvers Street, Nottingham, Nottinghamshire, NG2 4PF
Email: info@icyhealthcare.co.uk
Website: www.icyhealthcare.co.uk
Icy Healthcare Limited is a healthcare staffing agency providing qualified healthcare professionals to care providers across the UK.
Information We Collect
We may collect and process the following types of personal data:
Information you provide to us
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Name
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Email address
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Phone number
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Organisation name
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Enquiry details submitted via contact forms, email, or WhatsApp
Automatically collected information
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on our website
This data is collected through cookies and analytics tools to help improve our website.
How We Use Your Information
We use your personal data to:
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Respond to enquiries and requests
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Provide staffing services
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Communicate with clients and partners
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Improve website performance and user experience
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Comply with legal and regulatory obligations
We only collect data that is necessary and relevant to our services.
Legal Basis for Processing
Under UK GDPR, we process your data based on:
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Consent (e.g. contact forms)
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Legitimate interests (business operations and service delivery)
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Legal obligations (regulatory and compliance requirements)
Data Sharing
We do not sell or rent your personal data.
We may share data only when necessary with:
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Regulatory authorities (where legally required)
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Professional advisors (legal, accounting, compliance)
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Trusted service providers supporting website or email services
All third parties are required to respect data confidentiality and security.
Data Security
We take appropriate technical and organisational measures to protect personal data, including:
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Secure servers
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Access controls
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Encryption where applicable
Despite our efforts, no online transmission is completely secure, and users share data at their own risk.
Data Retention
We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements. Data that is no longer required is securely deleted.
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
Cookies
Our website uses cookies to improve functionality and analyse usage. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Icy Healthcare Limited
Email: info@icyhealthcare.co.uk
